Let's Connect
Contact & Customer Care
For help choosing a diginia configuration, planning your delivery, or checking on an order,
email us at below.
For delivery question, include your ZIP code and the configuration you're considering: SOLO,DUO, or TRIPLE. For an existing order, include your order number.
Delivery Area
We deliver to addresses in New York and New Jersey within 50 miles of Manhattan. If you're near the edge of our deliver area, email us with your zip code before ordering so we can confirm availability.
Delivery Options & Fees
Delivery service
Standard Delivery
Room of Choice Delivery
White Glove Delivery
& Setup
SOLO
$149
$199
$299
DUO
$199
$259
$349
TRIPLE
$249
$299
$399
• Standard Delivery: We deliver your packaged furniture to the curb or driveway. You'll bring it inside and remove the package.
• Room of Choice Delivery: The delivery team brings your packaged furniture to the room you choose. You'll handle unpacking and set up.
• White Glove Delivery & Setup: The delivery team brings your furniture to the room you choose, unpacks it, sets it up, and removes the packaging.
Before ordering, check the width of doorways, hallways, and stairwells along the delivery path. Let us know about stairs, elevator reservations, or building delivery requirements so we can help you plan.
Production & Delivery Timing
Each diginia piece is made-to-order in New Jersey. The current production lead time is 4-6 weeks and shipping is 1-2 weeks.
Order Cancellations
Because each piece is made-to-order, orders are final once placed and cannot be canceled except as required by applicable law. Please review your configuration,
delivery address, and delivery service before placing your order.
Returns & Exchanges
We do not accept returns or exchanges for a change of mind. If your order arrives damaged, defective, or incorrect, follow the steps below.
Damaged, Defective, or Incorrect Items
Email us within 14 days of delivery. Include your order number, a brief description of the issue, and clear photos of the packaging if available. we'll review your request and follow up with next step.
Limited warranty
diginia is covered by a one-year-limited warranty against structural defects.
to request warranty assistance, email us with your order number, a description of the issue, and clear photos.
Product Care
Bouclé upholstery
Vacuum gently with an upholstery attachment. Blot spills promptly with a clean white cloth. Avoid rubbing or soaking the fabric. Contact us for guidance before using a cleaning product.
Walnut surfaces
Dust with a soft, dry cloth and wipe up spills promptly. Use coasters under drinks and protective mats under hot items. Avoid abrasive cleaners.